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In This Issue:
- Note from Bobette Kyle
- Customer Segmentation and Service
- Business and Marketing Products
- Marketing Plan Crossword Game
- How to Write SEO Articles
- Administrative Notes
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Note From the Publisher, Bobette Kyle
Archives:http://www.websitemarketingplan.com/NewsletterArchives.htm

Hello Folks -

One strategy to consider when updating or writing your marketing plan is customer segmentation. The reason for this is two-fold. One, you are better able to meet customer needs and expectations if you segment them into similar groups. Two, it can be more efficient and profitable for you. Pay attention, however, to the effect segmentation has on customer service. The feature article today addresses the issue (and touches on my own misadventure with inadequate service).

Speaking of updating your marketing plan, it is time to gear up for the 2007 planning season. (Yes, it's September already!) Take the fun route by checking out my new interactive marketing plan crossword puzzle. You can solve it online or print out the PDF and solve by hand.

No marketing plan is complete without attention to online marketing techniques. In "The Purpose and Practice of Writing Successful SEO Articles" Karon Thackston shows how to get the most from writing and marketing your articles online. She explains how to write articles both the reader and search engines will love.

Enjoy!

Bobette Kyle
 

 

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Customer Segmentation Needn't Create Poor Customer Service
by Bobette Kyle

http://www.websitemarketingplan.com/techniques/customerservice.htm

A popular way to segment customers is by revenue or profit generated, with "A-list" customers receiving more perks and personal service than "lower" categories. There are right and wrong ways to do this.

Article explains the benefits of doing it right and consequences of poor implementation.
 

Business and Marketing Planning Products
Following the most profitable strategies means keeping your business plan and marketing plan up-to-date. Tools to help the process go smoother include:

- Software
* Marketing Plan Pro: $179 http://www.websitemarketingplan.com/software
* Business Plan Pro: $99.95 - $199.95 http://www.sample-plans.com/bp

- Business Planning Tools
Choose from 1,746 industry-specific model plans, plus priceless free gifts: $69.95
http://www.websitemarketingplan.com/bplan/business-plans

- Articles
* Marketing plan articles: http://www.MarketingPlanArticles.com
* Business plan articles: http://www.BusinessPlanArticles.com
 

Marketing Plan Crossword Puzzle Game

http://www.websitemarketingplan.com/cw/FreeMarketingPlanGame.htm

Test your marketing plan knowledge with this interactive crossword. Click on the first letter of any word in the game to highlight the clue for that box and type your answer directly into the puzzle (java must be enabled in your browser for the puzzle to work). You can also solve the puzzle by hand using the printable PDF version here: http://www.websitemarketingplan.com/cw/MarketingPlanCrossword.pdf

 

The Purpose and Practice of Writing Successful SEO Articles
By Karon Thackston © 2006

http://www.websitemarketingplan.com/SEM/seo_articles.htm

Karon writes: I was so excited to read his post! Google-icon Matt Cutts was blogging on August 21st and hit the nail on the head (as he does quite frequently). The title of the post was, "SEO Advice: Writing useful articles that readers will love." That, in and of itself, says it all. Why is this such a thrilling post? Because it reinforces what I've been saying for years. Whether you're writing content for a website, an article or any type of SEO copy, you must think of the reader first.

 

Administrative Notes

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Postal mail may be addressed to Web Marketing Place, 8050 Watson Road, Suite 315, St. Louis, MO 63119

Copyright 2002 - 2006 Web Marketing Place, Bobette Kyle. All rights reserved.