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Developing a Marketing Plan Outline and Writing the Plan
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Do you have a written marketing plan to help guide your decisions throughout the year? If not, it is time to write one. The traditional time for plan development is at year-end, when budgets are being set. If you have formal budgeting in place, this makes sense. A marketing plan, however, can be developed or updated at any time because it helps with day-to-day, as well as long-term decisions.
Planning need not be scary or difficult. By taking the process a step at a time ― first creating the marketing plan outline, then writing the plan from the outline ― it becomes manageable. You will need to set aside quality time for creating your plan, whether a single day or several sessions. There are different ways to write a marketing plan, ranging from simple, one-day plans to book length documents. One way is to develop a marketing plan outline using a five-step process, then writing the plan at a level of detail applicable to your situation.
There is no single "correct" way to develop the outline. There are, however, some generally accepted topics to be covered in a plan. I've included some common sections in a printable marketing plan outline PDF here.
Your list of outline topics might include:
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As you complete these five steps, you will simultaneously solidify your outline and complete the research necessary to write the plan from that outline. The five steps are:
1.Gather and Analyze Information
2.Verbalize Your Main Challenge(s)
3.Develop Your Objective(s)
4.Create Strategies
5.Choose Marketing Programs
You will need information about your company, competitors, customers, and other industry players. This includes all you know and can research in your industry with respect to products, promotions, pricing structures, distribution channels and federal regulations. Don't forget to research Internet marketing techniques and Websites. From this information, you can complete a Porter 5 Forces analysis and SWOT as well as identify your target market, or "perfect customers".
Write down the main marketing related challenges you want to overcome for each brand or product, with respect to your customers. Think in terms of unfilled customer opportunities and the 4 p's of marketing. You may even want to write your challenges down in question form - "How do we _____________?" and keep them in front of you when developing your marketing plan outline and completing the write up. Refer to these main challenges often and your marketing plan will answer the question "How do I address these challenges?"
The objective addresses the "big picture" and ― in broad, general terms ― answers the question "How will I overcome my main marketing challenge(s)?" Think in quantifiable and measurable terms (grow by x%, launch new product line with Y items by November, move into the southern market with a z% market share, etc.)
Strategies support your objective, defining the general approaches you will take to meet your objective. For example, strategies for moving into a new region could include 1) establishing relationships with suppliers (distribution), 2) choosing the correct product mix to meet customer needs in that area (pricing and product), and 3) launching a multi-pronged campaign to include advertising, online promotions, and direct mail (promotion).
The programs are where the action takes place ― these are the things you will do to bring your strategies to life. Marketing programs to support strategy 3 in the above example (launching a multi-pronged campaign to include advertising, online promotions, and direct mail) could include 1) a geographically-targeted pay per click campaign, 2) a series of postcards sent to those in the target zip codes, and 3) Website-only coupons, advertised on the postcards and other media in the region (radio, TV, newspapers, billboards, etc.).
Use the information and insight you gain from completing these five steps to solidify and expand upon your outline.
Once you have a marketing plan outline developed, expand upon the topics in a write-up. You can find some suggestions in "Your Marketing Plan Write Up."
After the initial plan is developed, treat it as a work in progress. Tweak and adjust as needed in response to changing conditions. Many companies update marketing and business plans annually when developing budgets for the coming year. Whether you are a one-person shop or part of a good-sized company, having a marketing plan can help your business prosper.
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