How to Defuse a Potentially Dangerous Work Situation
by Mike Brassil

In a perfect world our employees would perform perfectly and act like well-behaved adults. All too often, bad behavior in the workplace is commonplace. The path of least resistance is to remain in denial by rationalizing bad behavior, and pretending it isn’t happening. You convince yourself that the issue isn’t important, or that you hope the matter will clear up by itself up in due course. This course of action is usually not very effective. A problem employee is often emboldened by non-action and the behavior often gets worse. In a very real sense, you lead by what you tolerate. By approaching the problem the right manner, you can often defuse a potentially dangerous situation.

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